When applying for a Capitec job, wether you are applying for bank better champion role, service consultant, internship or any job. There is an assessement that is crucial to the Capitec recruitment, which many people find difficult to pass. How Capitec Bank screens for potential applicants, it does not rely only on just experience, yet they look for culture fit and how well the applicant has passed the assessment.
Understand How The Recruitment Of Capitec Bank Works:
- Applying Online: Firstly search on the internet for “Capitec Careers” portal or Job Jack and register before applying.
- Capitec Assessment: The Capitec Bank Assessment is not difficult as assumed, it is evaluated based on multi-part psychometric and skills-based.
- Interview (Video): Capitec Bank usually do interview with HireVue. It is a pre-recorded questions which requires applicant to answer accordingly as it is timed.
- Face-to-Face Interview: After passing the video interview, the Capitec Bank will require to do an interview personally in order to dive in towards your personality and technical potential.
The Breakdown Of How The Capitec Assessment Modules Are Set:
The reason behind the assessment modules set by Capitec is to measure how an applicant can handle or think while under pressure. Working at a bank comes with pressure as you are working with people with different characters. Other customers can cause trouble which requires the worker to handle the situation professionally.
Here is how the assessment modules are set to measure how an applicant can think under pressure.
1. Numerical Reasoning Section: The section is about “Math”, not the difficult maths yet the financial literacy and speed which is to measure the quickly an applicant can resolve the questions. The questions are in a form of graphs, tables and charts, which will require the applicant to answer fast as there is time limit. You have to understand how percentages, ratios, currency conversions and basic maths work.
Have a calculator to assist you when answering to ensure you choose the correct option.
2. Situation Judgment Test: In this section, Capitec is testing how an applicant can handle a situation such as conflict while at a workplace. The question will come up as a situation such as “A customer is furious after their card was swallowed by the ATM, and the is a long queue,what do you do?
With such questions, Capitec is able to identify if the applicant is suitable for the job or not. They are checking if you can handle customers well, able to stay calm, show empathy and follow their protocol by making sure that you prioritize the customer’s needs
3. Checking Errors and Verifying Data: Working at a bank requires someone who is detail-orientated. It is an industry where there is a lot of data captured everyday and making a single mistake can result to a serious issue.
Capitec will assess an applicant by showing account numbers and ask if they are similar or not. It will require an applicant to remain focused as the question is testing for your attention to detail. A single error can result in a disaster when working in the bank.
4. Reasoning Verbally: The bank industry requires a person who can reason well. Capitec looks for a person that can resolve complex information and respond logically.
During the assessment, Capitec will provide a paragraph about bank policy and the applicant will answer by choosing true or false.
What Strategies To Use In Order To Pass The Assessment:
- Firstly research about Capitec Bank: As known that the Capitec assessment is not easy. It is good to know what Capitec Bank core values and work on it. Have the mindset of Capitec, keep things simple and when you notice that the answer seems to be complicated, just know it not how Capitec works.
- Practice before attempting: There are ways on the internet to prepare yourself that might help with outstanding the Capitec assessment. Practice the numerical questions and teach yourself how to respond to customers logically.
- Create a working area: The assessment is taken at home and it is online. Having a space where you feel comfortable with nothing to disturb you, will help when attempting the assessment. Ensure you have a stable internet and answer the questions before timeout.
How To Prepare For Visual Interview Should You Pass The Assessment:
Passing the assesment does not automatically give an applicant a job, it gives an applicant the chance to get an interview. Should you pass the assessment, Capitec will send an invitation with a link for a visual interview.
Prepare for the interview in order to be confident and answer the questions properly.
You must dress well for the interview, wear smart casual to show that indeed you are prepared for the interview. For visual interview, they usually use Hirevue, you will be given a question to read and have 30 seconds to think. To answer you will be given 2 minutes to record yourself.
Be prepare to answer using the STAR method.